Claudia & Steve

Video transcript

Source: the English captions supplied by YouTube. Captions may contain transcription errors; consult the video for the original wording. This records the speakers’ account, not a clinical assessment.

0:02 welcome to Costa Rica my name is Johnny from Johnny knows Costa

0:05 Rica Claudia our second try Claudia tell us a little bit about your experience so far coming

0:15 to Costa Rica what's that been like well it's my first time here so we didn't know what to expect

0:21 so you came your first time and your first time was medical yes that's right that's right yeah

0:29 those of you it can happen uh-huh that's right so when we got to customs you know to the airport the

0:35 flight was great um we got to the airport and a little nervous you know you always are about

0:41 going through customs you know not knowing what to expect it's not like we're World Travelers

0:46 and so um but you had given me a letter to show to the Customs officer and he started asking us

0:52 questions and I just handed him the letter and he goes looks at it reads it and goes okay you know

0:57 it was done it was done was so easy a little bit different from the US yes really oh my gosh yes

1:06 so you got through customs how was the driver oh the driver was really good it was at night so we

1:12 couldn't see it was really late getting later but yeah he was really very good on time there with a

1:17 sign you know text me right away what he what sign he was holding up so I could see him and

1:23 it was really just so easy he stopped off at the store and let us get you know some water

1:27 and go to the restroom and everything so he was very accommodating oh he's a little pushover to

1:32 be bringing do all that huh no that's something part of they should be doing to help you um you

1:38 know you got off of a flight maybe you're thirsty you maybe want some things so good how was the uh

1:44 well the next morning you guys got up um how was that driver oh Rebecca she was wonderful she was

1:50 our driver that you had here for us and she was always on time and um always very accommodating

1:57 and she um she really was so pleasant she was such a joy to be with and you know and during our off

2:04 time when we weren't at the dentist she you know took us around what was your chauffeur oh gosh it

2:09 was wonderful wonderful just not to drive right have to drive I love that too so you're having

2:16 all this done the dentist how was the dentist oh dentist again it was on time see I keep saying

2:21 on time because in the states Everyone's an hour or too late it seems like and um but yeah he was

2:27 on time very pleasant spoke really good English so we could understand every everything he was

2:32 telling um darl so it went really good so there was part of the diagnosis that he came here and

2:39 he told you hey you know what we shouldn't do that how was that that was that was uh we didn't expect

2:46 that we didn't expect him to say because we had given you what our dentist um had had recommended

2:52 that there was something they goes you know I don't think you need that and that was a

2:55 surprise you know so he has a diagnosis from the us that says you need to change this yeah and he

3:02 told you it's not necessary yeah that's right he said if it was me I wouldn't do that so you

3:07 know that that hurts our bottom line but you know what it's okay because of the fact that you got

3:12 what you needed that's right but you you got that and then he suggested other things that possibly

3:20 help him how to do things well that's good well you know what you guys got also one other thing

3:28 the nose guy oh yes the no specialist the ENT how was that you know that was something that

3:35 was really unexpected because you know you we we told the dentist and you were there as to this

3:42 nerve problem in his nose and it was amazing that right away you were on it you had a schedule the

3:49 next day for an ENT doctor which we've already seen three in the states only three only three

3:55 and we had just said I mean started as just say no not again no but again you said listen just

4:05 you explained to us why we should try it and we were amazed the the um doctor diagnosed it right

4:11 away gave him four different medications for him to start said you know he's going to check back

4:16 with him on a a month on um zoom and see how he's doing but he's already noticed a change and it was

4:22 truly amazing just so what she's talking about is this is that a lot of times Physicians especially

4:30 um in the states not all but many are not as clinical as they are here in Costa Rica this

4:38 particular physician is very clinical he goes in there and he was able to diagnose something

4:44 that some people missed yeah that it's how you three doctors miss it it's kind of tough right

4:51 tough to swallow but you know what I growing up in the US I love the us but man it it's just

4:58 really changed huh it has it has it's a shame I love the us but it has it's changed a lot as

5:04 far as far as service um and our Medical Care and the Pharmaceuticals and I could go on and

5:11 on but you they it's changed the service but the price has gone up but the service hasn't gone up

5:19 it's gone down instead of the other way yeah well you know what it's it's tough well you know what

5:24 Claud thank you for taking the time to speak with us well thank you thank you and always be

5:31 safe e